01Introduction
Welcome to Posido. We understand that when signing up for any platform online, the biggest question on your mind is — how safe is my personal information? This Privacy Policy aims to answer that question fully and honestly.
Posido is a responsible online betting platform. We treat your privacy as a right, not an obligation — which is why this policy is built on full transparency, written in plain English rather than complex legal language.
By using any of Posido's services, you are considered to have accepted this Privacy Policy. If you have any questions, feel free to reach out to our support team at any time.
In brief: Posido does not sell your data to third parties. Information is used solely to improve our services and meet legal obligations.
02What Information We Collect
At various stages of using Posido, we may collect the following information. There is a specific reason for collecting each piece of data.
Information you provide at registration
Personal Identification Information
| Data Type | Why it's needed | Mandatory |
|---|---|---|
| Full name | Identity verification and payment confirmation | Yes |
| Date of Birth | Age verification (18+) | Yes |
| Mobile Number | Account Verification & Payment | Yes |
| Email address | Notifications & Communications | Optional |
| Address | For enhanced verification | Optional |
Information collected automatically during use
- IP address and device type
- Browser and Operating System Information
- Time spent on each page of the platform
- Betting and gaming history
- Transaction Details
- Login time and approximate location
Documents Collected for Verification
For high-value transactions or identity verification, we may request a photo of your National ID, passport, or other government-issued ID. These documents are stored securely on encrypted servers.
03Why We Collect Your Data and How We Use It
Posido uses your information only for specific and legitimate purposes. These are outlined in detail below:
Service delivery and operation
- Creating and Managing Your Account
- Processing deposits and withdrawals
- Ensuring betting and gaming services
- Providing customer support
Security & Fraud Prevention
- Detecting Multiple Accounts
- Anti-money laundering verification
- Identifying suspicious activity
- Preventing access by minors
Service Improvement
- Analyzing and improving platform performance
- Personalizing your experience based on your preferences
- Testing and launching new features
Contact
- Sending important account notifications
- Keeping you informed about promotional offers (you can opt out at any time)
- Notifying you of policy changes
Unsubscribe from Marketing Emails: If you no longer wish to receive promotional emails or messages, you can opt out at any time from your account settings.
04Data Storage & Security
Posido uses internationally recognized technology to keep your data secure. Our servers are under continuous security monitoring at all times.
How We Keep Your Information Secure
- SSL/TLS Encryption: All data transmissions are protected with 256-bit SSL encryption
- Database Encryption: Stored sensitive data is kept in an encrypted state
- Two-Factor Authentication: An additional verification layer when accessing your account
- Regular Security Audits: Regular security testing conducted by independent third-party experts
- Restricted Access: Only authorized personnel can access your data
- Firewall Protection: Advanced firewall systems to block unauthorized access
Data Retention Period
All data is retained while your account is active. After account closure, some information may be kept for up to 5 years due to legal obligations.
In the Event of a Data Breach: In the event of a data security breach, affected members will be notified as quickly as possible and immediate action will be taken.
05Sharing Information with Third Parties
Posido does not sell your data. However, in specific circumstances, it may be shared with trusted third parties in order to deliver our services.
Who we may share your data with
- Payment processors: bKash, Nagad — to process transactions
- Identity Verification Service: To complete the KYC process
- Cybersecurity Firm: To detect and prevent fraud
- Legal Authority: Only the necessary information, when required by court order or government directive
Who we never share your data with
- Advertisers or Marketing Companies
- Third-party data brokers
- Other betting or gaming platforms
- Any individual or unauthorized entity
We have data protection agreements in place with every third-party service provider, ensuring they keep your information secure as well.
06Cookie Policy
The Posido website and app use cookies. Cookies are small text files stored on your device that help improve your browsing experience.
Cookies We Use
- Essential Cookies: Essential for login sessions and security. These cannot be disabled.
- Functional Cookies: To remember your language preference and theme settings.
- Analytics Cookies: To understand which features are used most — without any personally identifiable information.
Cookies can be managed through your browser settings. However, disabling essential cookies may affect how the platform functions.
07Your Rights
You have several important rights regarding your data, all of which Posido respects:
Right to Access
Request to see what information we hold about you.
Right to Rectification
You can request corrections to any inaccurate or outdated information.
Right to Erasure
Under certain conditions, you may request that your data be deleted.
Right to Restriction of Processing
You can request that data processing be restricted in certain circumstances.
Right to Data Portability
You can receive your data in an easily readable format.
Marketing Opt-Out
You can opt out of promotional communications at any time.
To exercise any of these rights, email support@posido.im or reach us via live chat.
08Request to Delete Your Data
After closing your account, you may request that your personal data be deleted. However, certain information may be required by law to be retained for a specified period.
What data can be deleted
- Name, address, and contact details
- Marketing Preferences & Browsing History
- Identity verification documents
What cannot be deleted
- Financial Transaction Records (Legal Obligation)
- Information related to fraud investigations
- Information Related to Legal Disputes
To request: Send an email to support@posido.im with the subject "Data Deletion Request". We will process it within 30 business days.
09Protection of minors' data
Posido is strictly for users aged 18 and above. We never knowingly collect data from minors.
If we ever become aware that a minor has created an account, that account will be closed immediately and all associated data will be deleted.
If you discover that a minor in your household has created a Posido account, please notify us immediately.
10Privacy Policy Updates
Posido may update this Privacy Policy when necessary. We will notify members based on the nature and significance of the changes:
- For significant changes — notification via email or SMS
- For minor changes — a notice on the platform
- The "Last Updated" date at the top of this page will always be kept current
Continued use of Posido after any changes take effect will be considered acceptance of the updated policy.
11Contact & Complaints
For any privacy-related questions, concerns, or complaints, contact us directly:
- Email: support@posido.im
- Subject: Write "Privacy Request"
- Live Chat: Via the Support button on the platform
- Time: 24 hours a day, 7 days a week
We typically respond to all privacy-related requests within 72 hours.
Why Posido is a safe home for your data
The key features of our data protection framework that let you use the platform with complete peace of mind.
256-Bit SSL Encryption
Every transaction and data transfer is protected with bank-grade SSL encryption. No one can intercept your information in transit.
Advanced Firewall
Posido's servers are protected around the clock by advanced firewalls. Every unauthorized access attempt is automatically blocked.
Regular Security Audits
Third-party cybersecurity experts regularly audit Posido's security systems and identify vulnerabilities.
Data is never sold
Posido never sells your information to third parties. Your data is used solely to provide you with our services.
Your control
You have full control to view, correct, delete your data, or opt out of marketing communications.
International standards
Our Privacy Policy is built to international data protection standards, recognized worldwide.
Join Posido with complete peace of mind
Your data is fully protected — sign up today with confidence and start enjoying Posido's world-class betting experience.